Another Baselworld has come and gone. Learn exclusive details of how Scott and Jamie spent their time!
Describe Basel in one word.
What was your favorite brand exhibit this year and why?
Omega just makes great watches for everyone. I love how such a large company can still strive to be on the cutting edge of watch technology and lead the industry.
Which timepiece were you most impressed with and why?
My Haute Horology piece would have to be the Ulysse Nardin Grand Deck Marine Tourbillon. Very few watches leave me puzzled as to how they work and even after learning how it worked, I was mesmerized. On the high-end mechanical spectrum, I really loved the new Arnold & Son Nebula watch. I am a big fan of skeleton watches and I hope this one makes it onto my wrist someday. A great value for the craftsmanship of this timepiece. For a watch under $1,000 I think the new Nixon Android Watch (The Mission) is great too.
Describe what a day in the life of a Basel attendee looks like.
A day at Basel is a cross between Groundhog Day and living on a hamster wheel. Scott and I start our day with a solid breakfast to fuel our day of appointments which starts at 9 am. We have appointments every hour (sometimes on the half) until 6 pm. At 6 pm we wrap up any loose ends from the day before leaving the show. We generally have small dinners and events through the evening. As glamorous as that sounds, these events are far more import than just being social. The events are a great time to spend with brand management to discuss in detail our business partnership. We are often out until the early hours of the morning discussing one of our favorite topics…watches! This cycle goes on for about six days.
What trends did you pick up on at Basel do you think watch customers will be most excited to see this year?
I think the trend this year was “back to the classic.” A lot of brands had some great classic and timeless products that can be worn and passed down for generations.
How have you seen Basel evolve over the years?
This is my 12th Basel which pales in comparison to a lot of attendees. For me the evolution is more personal than anything. I have gone from the shock of the scale of Basel to really finding the days familiar. We see a lot of the same great people in a fantastic new setting. The show is still a great place to reaffirm your position in the business and on the new and upcoming trends.
Great customer service and world class exclusive watches. Loved the experience and the attention given to me as a customer.
18:44 25 Oct 20
TL;DR: Absolutely outstanding store. Could not recommend more highly.Full review: The service was top notch, the whole time we were there our salesman (I don't recall his name but he was a taller gentleman wearing a particularly large Breitling) made us feel extremely welcome and was more than patient while we made our decision. He was highly knowledgable about everything the store carried and his suggestions all felt thoughtful and genuine, not just trying to upsell.The selection is spectacular, with a wide variety of both familiar and more uncommon brands to choose from at a huge range of prices: from the Casio G-shocks and Seiko 5's around $150-200, all the way up to Breguets so expensive I was scared to even ask, and everywhere in between.The store itself is also very well laid out, aesthetically pleasing, and very clean. Covid precautions seem to be taken quite seriously which is yet another plus.This was my first visit, but Feldmar has earned a lifetime customer as far as I'm concerned.
23:58 24 Oct 20
22:53 24 Oct 20
22:01 24 Oct 20
Quick shipping. No issues.
20:10 24 Oct 20
13:21 24 Oct 20
I love the budding relationship with Jimmy and the team at Feldmar. They are very knowledgeable and supportive. If you are looking for a something for yourself or a gift for a family member, Feldmar is the place to go. Ask for Jimmy!!!
22:52 20 Oct 20
So far bought 2 watches from Feldmar Watch. Both times dealt with Jimmy. Great service , amazing prices. I live in the area where AD's are basically non existent so love working with the store that sells many different brands. Will be back for more soon!
22:17 20 Oct 20
19:36 17 Oct 20
23:32 11 Oct 20
Went there without an appointment, due to Covid an appointment system has been implemented. however they received me and were very accommodating and friendly. Very professional and courteous. They have a huge selection of watches and so many brands, you can spend a whole day here just looking at all the different watches they have. I went there to buy a Hamilton khaki mechanical they had the one I wanted. Staff was very friendly and helpful and they even gave me a discount upon request of course. I would definitely recommend anyone go to Feldmar Watch Company.
07:31 11 Oct 20
17:49 09 Oct 20
They really know their products and can respond quickly to any type of problem or question
17:25 06 Oct 20
Best watch store in America. Have been a customer for over 20 years. Customer service is superb.
16:57 06 Oct 20
This is THE place to buy a watch! A beautiful showroom with sections devoted to an incredible number of watch companies, some you have most likely never heard of.Ben was a great help showing me the one that I really wanted. He explained things such as the workings of it, and got the sizing spot on.
17:16 04 Oct 20
Had ordered 2 watches from Feldmar, an Oris Roberto Clemente limited edition and a Longines pulsometer/asthmameter. From the moment they answered the phone until I left the store with my watches I was treated like a king. I definitely recommend this place to anyone who is interested in buying a time piece. Jamie graciously gave me a tour of this “watch heaven”. Gave me incredible service. I’ll definitely be returning and have already recommended it to a friend or mine.
17:54 03 Oct 20
00:22 03 Oct 20
Great people, knowledge and selection. I live Feldmar and will continue to take my business to them for as long as I am in LA. 🤘🏼
22:34 01 Oct 20
17:27 01 Oct 20
I will always choose Feldmar for any watch related needs. Honestly and integrity is how they roll.
02:32 30 Sep 20
20:05 26 Sep 20
21:53 25 Sep 20
Awesome service! Friendly staff. Took my watches in for repair and were completed in a timely manner. Recommend Feldmar to anyone looking to buy a watch or get itserviced!
19:42 25 Sep 20
Always excellent service and they sell beautiful watches
17:12 25 Sep 20
The two j The toy men
18:15 23 Sep 20
22:20 21 Sep 20
22:58 18 Sep 20
Ordered a watch through Jimmy. Watch arrived when Jimmy said it would. Great customer service rep employed by a great company. Buy with confidence.
19:25 18 Sep 20
During Covid and restricted to shopping from home, I used their online system and Jimmy was very attentive and professional helping me to find the watch I wanted and had it shipped to me after their inspection was complete. Good prices and good customer service.
23:36 17 Sep 20
22:12 17 Sep 20
Feldmar has great customer service! They were very responsive and communicative, and the staff are friendly. I was shopping from out of state and had no issues at all being in touch with the store and completing my purchase.
17:49 17 Sep 20
23:28 16 Sep 20
Honest, reliable and beautiful workmanship.Could not want more
20:06 15 Sep 20
01:29 15 Sep 20
Always helpful, friendly and very professional.
21:22 14 Sep 20
Left my watch when LA stores reopened. They repaired it but more importantly kept me up to date with Covid related delays.
04:31 14 Sep 20
Edgar was knowledgeable, patient, and fun to spend some time watch shopping with. I was able to look at and try on a wide selection of watches, with little pressure to hurry up and make a decision.The store was well set up to manage COVID-19 risk. The appointment and check in processes were both easy.Pricing is decent, and the range is really outstanding. I'll shop here again for sure.
19:04 13 Sep 20
Excellent service! My first time at this business & was very satisfied w/ their service! Will tell others && do highly recommend them!..Helen Bing
05:30 13 Sep 20
04:33 13 Sep 20
Amazing personal service, amazing attention to detail, and great selection of watches. They've earned a customer for life.
03:31 13 Sep 20
03:13 13 Sep 20
The salesman Ben was helpful and very cooperative and pleasant
17:38 11 Sep 20
Great service from the team at Feldmar as usual. Even though the pandemic has the world slowed down to a crawl, Feldmar has appointments available to come in and view their inventory while maintaining social distancing. On this visit I only needed a new battery for my Sunnto Vector which is my everyday watch. I didn’t even need an appointment. Simply pull up to the curb and call and let them know you’re there. They came outside, took my watch, and 10 minutes later I was good to go. They just recently polished and serviced my Omega Seamaster which now looks brand new and works beautifully. Hands down this is the best facility in Los Angeles for purchasing and servicing your watches!
20:34 10 Sep 20
The best place in LA for watch repairs. Always impeccable work and great personnel! Also, not a bad place to purchase the watch of your dreams. Covid proof transactions a new plus!
20:03 09 Sep 20
Love Feldmar Watch. Live in Utah but choose to shop here for the customer service, knowledgeable staff, and fabulous selection. The Instagram page keeps me up to date on exciting offers like the Bulova Accutron 2020 Spaceview. I highly recommend Feldmar.
18:36 08 Sep 20
Prompt courteous. Watch even arrived early.
Big-Pilot Two Seven
01:18 06 Sep 20
Excellent customer service and selection of watches.
I have a NBY Charlie watch. Feldman watch Company were the only ones to take an interest in servicing my watch. They take a personal interest in taking care of your watch. I want to thank Jamie for being courteous and professional. You can send in your watch for repair. It was A very easy transaction. A great place to have your high end watch serviced. Thank you to all of you
00:38 21 Oct 20
Always helpful. Very professional
22:31 06 Oct 20
Always nice and helpful....amazing products.
01:53 23 Sep 20
excellent servicewide variety of watchesI didn't feel rushed. I was able to take my time in deciding which watch I wanted. Edgar was a great help. Fred had put aside a watch for me the week before I came in. As soon as I came in for my appointment, he had watch ready to show me.very nice people. very professional. I will be shopping here again!
Lisa J Schier Kruger
23:07 15 Sep 20
Great service, prices and product. Really stand behind their word.
18:23 20 Jul 20
Fast and courteous service
19:34 30 Jun 20
Every employee we dealt with was courteous, knowledgeable, and extremely helpful. The company has always been responsive to our needs and has always honored every promise it made to us. We highly recommend it.
21:39 22 Apr 20
Great service, a wonderful and knowledgable friendly staff. They service a fee of my personal watches.
17:32 27 Mar 20
Very happy with the service to my Cartier watch.Highly recommend!!
Wendy Wagner Wall
00:06 07 Mar 20
The best service .. the best watches! Been going here for years. No place line Feldmar!
21:27 06 Mar 20
Amazing company. Took great care of me and my friends. I will be back when I need my next watch.
08:48 15 Dec 19
Lorel is a great salesperson. Feldmar is a great place to shop for watches!
05:40 13 Dec 19
Jimmy was great! Responsive. Professional. Friendly. Worked out a reasonable price on a killer watch and made my experience seamless. Go see Jimmy if you want a new timepiece.
23:30 06 Dec 19
Love working with Feldmar ! Great selection. And service is the best !
15:54 05 Dec 19
Fair prices good follow up on orders I’ve been a client for 45years Ben, was a pleasure do work with.
05:35 05 Dec 19
I own a Tissot and a Bulova wristwatch so I don't trust just anyone to service them. The staff are super friendly and knowledgeable. The Sushi & adult beverage bar is a first class customer service addition as well.
00:00 03 Dec 19
Great customer service, reliability, honesty, and friendliness. It’s a place you can trust
21:42 25 Oct 19
Best watch dealer in LA. Hands down. Knowledgeable staff, comfortable environment, excellent repair department. I refuse to take my watches anywhere else. Selection is vast. High horology to sub $1k. reasonable selection of pre-owned as well.
Michael Pearson Work-Travel
20:34 17 Sep 19
Incredible staff who are some of the most knowledgeable people in the watch industry about the brands they sell. Scott carries on an amazing family legacy!!A must see destination for watch lovers who visit LA!
18:01 03 Aug 19
Very professional with great customer service.
Efrain Keetoe JR Torres
00:26 23 Jul 19
I am super happy for my two watches they repaired for me . They look like new watches. They did overhauls on my watches.I love the work they did on them . Awesome job thanks fellas 😇❤️🙏🏻😎
19:45 16 Jul 19
Feldmar Watch Company repaired my TAG HeuerMen's Swiss stainless steel watch. I mailed it to them for repair and had them mail it back to me, because I was afraid if I walked in I buy another watch. They are so friendly and easy to work with. They me posted so I knew approximately when it would be ready and I could not be happier. I highly recommend Feldmar.
Barbara Simonson Roll
16:40 20 Jun 19
I needed a battery replaced at the last minute. Feldmar #77 was extremely helpful and got the job done while I waited. I feel I can always count on Feldmar for quality service and honest recommendations.
21:37 15 Jun 19
Feldmar is an amazing company. They have an incredible selection but today I was in need of repairs to a vintage Rolex watch. I received fantastic service from Hanna who had the repairs completed while I browsed around. Very knowledgeable and friendly and the price was very reasonable. Another great experience at Feldmar.
David Gary Martell
00:45 26 May 19
I have been a customer of Feldmar Watch for over 20 years. If you are looking for quality and service, look no further. Feldmar has the widest variety of quality watches in Los Angeles.
16:35 24 May 19
Amazing store with great selection. Freddie was very helpful.
01:02 10 May 19
They stand behind their work
22:31 08 May 19
Brought my Omega Seamaster in for a service check and refinishing of the case. Came back looking brand new and beautiful. Great job by the team at Feldmar. They also helped me out with a new battery for my Suunto Vector sports watch. Everybody I dealt with was great.
21:14 11 Apr 19
Professional friendly environment Great peopleBeautiful placeVery resourceful
18:04 10 Apr 19
Always a pleasure to be serviced at Feldmar. And today especially.I highly recommend them. And their prices are good!
E Van Lowe
22:35 26 Jan 19
Speed and friendliness....
02:36 26 Jan 19
I have been going to Feldmar for years. I love them. They are without fail knowledgeable, courteous, and professional. In my experience no other watch shop in LA comes close.
20:36 22 Jan 19
My watch was fixed to look better than new thank you for the quality workmanship.
19:12 21 Nov 18
I was referred to Feldmar’s by my sister. I’m glad she referred me to this spot. Lorel assisted me in finding the perfect watch that fit my wrist and style. I specifically looked at the Junghans Max Bill Chronoscope and at first I was attracted to the wristband at all. She was immediately went to the back to get some other wristbands to complement the watch to suit my tastes. I would definitely recommend anyone that’s looking for a watch at good prices and excellent service. This will not be my last time here.
01:04 09 Nov 18
The most informed watch company in the world. Incredible selections. Sales persons attuned your needs and wants and do everything in their power to see that you are completely happy and satisfied! Marco and Freddy are my watch icons and I couldn’t respect them more!
22:18 17 Oct 18
Just had new batteries installed. Wonderful experience. Edgar was knowledgeable and courteous.
17:23 13 Oct 18
19:58 10 Aug 18
I’ve purchased a number of fine watches from Feldmar over the last 15 years Ramey ranging from my Breitling, Ulysses Nardin, Hublot, to a simple Luminox. They never disappoint, their service is great, and they always have a great selection.
Freddie Brown is the best. Go see him. Feldmar is a wonderful place to buy watches. Everyone there is so friendly.
00:24 19 Jun 18
Best selection & service & good price in L.A
00:03 10 Jun 18
Impeccable customer service on my Baume & Mercier Hampton today. Thanks Jamie!
19:20 18 May 18
Great selection. Larry was kind and helpful. They special ordered a watch for my son's graduation and it arrived in time as promised. They also gift wrapped it for me! I came here instead of a big chain store that carried the same watch. It was a longer drive than the big chain but was well worth it. Thank you!!!!
00:50 01 May 18
Scott recently helped us select the perfect watch as a gift for a family member’s special occasion. Scott made the whole experience a real pleasure. We have gone to this store for many years for both sales and service and wouldn’t think of shopping elsewhere.
23:57 28 Feb 18
05:54 06 Feb 18
Enjoyed my experience. Very patient and knowledgeable. Quick responses to all messages via text and email. Thank you for all the help with my GP.
16:08 27 Jan 18
Siri Simran Khalsa
20:00 02 Dec 17
17:36 23 Jul 17
Great selection of watches, and yes great customer service. (Lorel Monroy)
15:20 18 Jul 17
Great people to deal with! Jaime was awesome to deal with and was patient with me.
19:00 12 Jul 17
Dream place for time machines.It's a work of art.
14:20 07 May 17
20:33 08 Dec 16
Jeremy Yehuda Stepen
23:50 09 Sep 16
The staff is so helpful & they are miracle workers!
Jose Del Toro
09:19 03 Dec 15
16:26 01 Dec 15
Best in the business hands down. Beautiful store filled with eons of knowledge. Give them a chance on your next purchase. You will be back again.
04:09 30 Sep 15
00:37 18 Sep 15
04:54 28 Jul 15
Joel calderon. Love collections watch
03:56 28 Jul 15
Saul l and Scott have sold me every watch I own and they are always helpful and honest. My most recent purchase was an Omega Speedmaster and I know if I ever have an issue, they will be around to help me. See you guys soon for my next acquisition!