Very professional service. Tracked down a hard to find part for an older watch; they succeeded where others failed.
Attractive and extensive retail operation also. I appreciate they’re a 4th generation family-owned business. Will be back.
23:41 30 May 18
The best place in LA for watch repairs. Always impeccable work and great personnel! Also, not a bad place to purchase the watch of your dreams.
18:56 12 May 18
It is always such a great experience when I shop at Feldmar. Jaime and his staff always know exactly what I am looking for. Jaime also knows my taste in watches, so when new watches come in he is ready to show me. He always thinks about my family too, when we come in he knows and keeps an open mind about my family’s style of watches. Jaime is so great that when special occasions occur in my family, he is on top of showing me watches that he thinks they will really like.
18:56 28 Apr 18
Ben is the best salesperson I have met in a long while. Knowledgeable, patient, and provided excellent guidance amid the extensive, well curated inventory of watches and watch bands. Excellent experience.
02:34 05 Apr 18
I was recommend to Feldmar by a close friend. At my first visit in 2016, I purchased two time pieces - received a great deal and great service by Scott.
Today, I purchased another time piece from Scott and was treated with the same respect and great customer service.
I have, and will continue, to recommend Feldmar and Scott.
01:14 02 Apr 18
Funny, I've never bought a watch here but I have had FWC change the batteries in several of my electric watches. They do a great job - just $13.50 and they change the battery and set the date and time while you wait. And they're friendly about it! You can't beat that kind of service anywhere.
And if I ever wanted a really nice timepiece, this is the place I'd go. Big selection of luxury brands but most important, Feldmar knows how to take good care of its customers.
21:32 31 Mar 18
It’s been more than 10 years since I purchased a watch from Feldmar, Sol was the man. But the experience, quality of product and high level of service is always the same; Excellent.
I had to get an appraisal done, and though they were fast I still had time to browse, and dang it, I bought another watch.
Feldmar and everyone there are the best.
Gary Brown, PhD, LMFT, FAPA
23:32 26 Mar 18
As always, the service at Feldmar is simply superior. Ben did a wonderful job of helping me with a repair under warranty. I am the third of four generations in my family to purchase our watches at Feldmar. I could not be happier with both the sales and after-sale service. Thank you!
00:25 20 Feb 18
A wonderful watch buying experience! A must for seasoned collectors and novice just starting out... That being said.. They have everything for every budget. All excellent customer sales service and after service.
06:18 18 Feb 18
Once I found my way to the service area and was greeted by Ben, all was wonderful! Ben provided information about my watch and suggested that I remove one link at a time of the band for fit. It needed another link removed and Ben conveyed the watch to the watchmaker a second time.
While we waited, Ben looked up more about my watch and was very cordial in conversation about watches and other things.
I appreciate the attention I received despite there being little prospect of a sale of any consequence.
22:23 09 Feb 18
Okay these people are good and they obviously know their craft...Carolina was my Service Advisor Knowledgeable, professional very pleasant lady. So far so good.
Super nice experience.!!
21:47 03 Feb 18
Great company and awesome staff, with wonderful customer service. They were really flexible, helped me to reserve the watch which was very rare, with an unbeatable price, as a gift for my Mother, and did the fastest shipping possible. Thank Feldmar Watch and specially to Juni. Will be a loyal customer here.
07:39 20 Jan 18
Feldmar Watch Company has been my go-to place to buy all my watches since 10 years ago! Extraordinary customer support, all the staff well knowledgeable with all their products. I will never replace Feldmar!
00:45 29 Dec 17
As usual, the repair was perfect. Thank you. The only problem was the a tiny piece of the watch, the crown, was damaged and it took 7 weeks to get the part from Switzerland. I do not know if it makes sense to inventory those little parts at the store? But thank you as always.
16:33 14 Dec 17
Feldmar Watch Company is a classic, courteous, knowledgeable family owned store that still delivers personal attention and white glove service when you want to buy any priced watch. Scott found me my dream watch in record time and went the extra mile to make certain that I was happy. They really care about their clients.
00:36 12 Dec 17
Laurel was patient and very knowledgeable about any watch that I was interested in and
I finally found the watch and at a price I was looking for and she made it happen !
Feldmar and laurel are a good combination of
Top of the line watches and knowledge to make a better decision to buy a watch.
I highly recommend laurel , sales Person
At Feldmar to give you a tour of the time pieces in the show case and recommend you one
For that special person or treat yourself to
Something nice and elegant.
19:29 09 Dec 17
This place is great! Highly recommend you stop in. They are very friendly and knowledgeable. I have had a couple watches repaired there and they really take care of you like you’re family or a close friend. I went in to ask some questions about a watch I should get for my father and told them my price range and they were very nice and didn’t try to show me thing out side of that range. After my first visit I haven’t even considered going anywhere else.
00:14 09 Dec 17
I really like Feldmar Watch Company. They Have a huge selection of watches and they take excellent care of their customers. They repaired my watch stem about a year ago and I managed to break it again. When returned a 2nd time, they did not charge me for the repair.
22:01 07 Dec 17
Extremely reliable, they deserve their reputation as a premiere purveyors of fine watches, and excellent repairs of the watches they sell. If I needed repair of any of my watches, or to purchase a new one. They are the only organization I would consider. I am pretty much confined to a retainment facility, and I when ordered a new watch from them, they brought it to me and made sure it was the watch I wanted and then fitted on my wrist .That was service above and beyond other organizations would provide. The watch I had purchased was not among the elite watches they are noted for, but a rather mundane brand: none- the- less, they went the “extra mile” of service .that typifies who they are!
04:58 03 Dec 17
Quick, professional service. I needed to replace my watch band from Hamilton. Ordered 2 new ones. Took 15 minutes. Beautiful showroom; browsing is like visiting an art gallery.
20:30 01 Dec 17
I've been a Feldmar customer for over 20 years. Had the chance to go there looking about fixing a watch, and it was like it hadn't been over five years since I last was there. Perry recognized me and it's was business as usual. Expert care & awesome Customer Service.
My congratulations. Never change!!!!!!
Rafael F Duran
18:45 30 Nov 17
Been a customer for over 40 years. The best prices, the best service and most importantly, the Best and most friendly people to deal with! If all retail operations ran like Feldmar, the world would be a better place!
01:41 18 Nov 17
I bought a watch and had two repaired. Jamie Was
Extremely efficient, polite, and professional. I have had many WATCHES over the years and always Go to Feldmars. Their selection, professionalism and service is unequaled in my experience.
19:19 15 Nov 17
I contacted Feldmar looking for help with a used watch I purchased that was an obvious fake. Jamie Hayes went above and beyond in his customer service and provided me a thorough appraisal of the item in question. Feldmar is very professional and I cannot recommend them highly enough. I know now that the next watch I buy will be from them.
02:11 15 Nov 17
I have been going to Feldmar for a few years now. The service is excellent. They are honest and don't recommend unnecessary work. I would not trust any other shop to work on my watches.
00:53 14 Nov 17
I've worked with FWC for a few weeks now and have been impressed with them and the way they have the customer in mind all the time. Go see Scott, he's great!
19:21 19 Jul 17
If you are looking for a Jewelry store with wonderful watches and delightful service, this is the store for you.
One of the staff by the name of Lorel is an absolute delight and so helpful. You just can't find a nicer person to deal with. I have had many dealings with her and they have all been a wonderful experience that I will never forget.